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City Center
Papallacta400 ft
Airports
Mariscal Sucre (UIO)
35.7
mi
Aeropuerto Internacional Cotopaxi (LTX)
90.6
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Massages!
“The massages were absolutely wonderful, providing the perfect relaxation after a long day of exploring.” view full review
Diverse Pools!
“The numerous pools with varying temperatures were fantastic; it felt spacious, and I loved soaking in the hot springs.” view full review
Cozy Comfort!
“Our room was incredibly cozy, featuring soft pillows and a reliable electric heater to keep us warm during chilly nights.” view full review
Delicious Dinner!
“The dinner was outstanding! Fresh salad and local trout made for a memorable meal that exceeded our expectations.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
No pets allowed
Sports & Fitness
Hiking
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Spa & Leisure
Garden area
Spa & wellness center
Massage
Hot spring bath
Room features
Heating
Sitting area
Show more
Location
Km. 65 Via Quito - Baeza,
Papallacta,
Ecuador,
00000,
Napo
Map view
Km. 65 Via Quito - Baeza,
Papallacta,
Ecuador,
00000,
Napo
City landmarks
Km. 65 vía Quito - Baeza
Termas de Papallacta
1.6
mi
Sendero de la Isla
1.6
mi
Spa
1.6
mi
Balneario
1.7
mi
Termales Jamanco
1.8
mi
Loreto Lake
1.9
mi
Hor springs
2.1
mi
Papallacta Church
2.3
mi
Laguna Papallacta
2.8
mi
Papallacta Lake
3.1
mi
Reviews and Ratings
Feedback from previous guests about their experience.
<br />
82%
liked the resort and would come back again
Stunning views
Friendly staff
Weak coffee
Expensive meals
8.2/10
Great
Rooms
8.8
Location
9.8
Service
7.6
Dining
5.6
Guest reviews
8.2/10
based on 5 reviews
9.4
9.4/10based on 934 reviews
William
United States of America,
November
2024
8.2/10
I had a lovely stay at this hotel, tucked away in a beautiful valley with stunning views and a design that’s truly unique. The rooms were enormous and well-appointed, making it a perfect place to relax and disconnect. The only downside was the dining experience; the coffee was a bit weak and not worth the price. Overall, it’s a serene getaway with great facilities, but the dining could use some improvement.
Rooms
10.0
The rooms were spectacular and huge, with a comfortable bed and a wonderful bathroom stocked with excellent products. It was a special touch that they prepared roses, chocolates, and even a birthday surprise for me.
Service
8.0
The staff were friendly and helpful, making both check-in and check-out a breeze. My only minor complaint was about drinking beer in plastic cups in the private pools.
Location
9.0
The hotel is in a lovely and inviting area, surrounded by nature and close to some amazing hiking options. The view is absolutely breathtaking.
Dining
5.0
While the dining was generally lovely, the coffee was too weak for my taste, and some meals weren’t worth the money.
Facilities
9.0
The facilities were great, especially the internet and Wi-Fi, making it easy to relax and disconnect without feeling cut off from the world.
Stunning views
Weak coffee
Tom
United States of America,
October
2024
7.0/10
I had a mixed experience at this hotel. The location is stunning, right in the heart of the Andes, and I enjoyed the soothing hot pools nestled around the property. The rooms have a cozy cabin vibe, although they definitely need some renovation, especially the bathrooms. The service was friendly and accommodating, but it was a bit slow at times. Overall, it's a nice place for relaxation, but there are a few areas that could use improvement.
Rooms
6.0
The rooms gave off a mountain cabin vibe, which was really cozy, but they could use a renovation, especially the bathrooms. The heated floors were a nice touch, but it was odd that the bathroom didn't have them.
Service
7.0
The staff was incredibly kind and helpful, especially when I needed assistance with scanning and printing important documents. However, I found the service a bit slow at times.
Location
10.0
The location of the hotel is spectacular, surrounded by stunning views of the Andes mountains, and there are great walks available right from the resort. It's an incredible spot for those looking to relax.
Dining
5.0
I found the dining options to be a bit pricey for what was offered. The variety was decent, but I thought the breakfast could have been more generous with fresh fruit and better-prepared pancakes.
Facilities
7.0
The facility features several small hot pools, which were lovely and well-maintained. However, the overall amenities could be improved.
Jared
United States of America,
October
2024
8.6/10
I had a wonderful stay at the hotel nestled in the Andes mountains. The little cabins were cozy and perfect for disconnecting, plus the thermal pools nearby were a big hit. The service was attentive, but drinking beer in plastic cups while lounging by the private pools was slightly off-putting. Overall, it felt like great value for my money given the unique experience and stunning views.
Rooms
9.0
The rooms were little cabins that felt cozy, equipped with an electric heater which was perfect for the cold nights. It was also nice to have fresh water available for us.
Service
8.0
The staff went out of their way to make sure we had everything we needed, being very attentive and helpful during our stay.
Location
10.0
Located in a breathtaking valley in the Andes, the views were indescribable and made for a stunning backdrop to our stay.
Dining
7.0
Although the dining options were nice in terms of variety, I felt that it didn't quite match the price we paid, lacking good value for money.
Facilities
9.0
The thermal pools were a key highlight of the stay, offering a relaxing escape right within the hotel grounds.
Richard
United States of America,
October
2024
8.4/10
I had a wonderful stay at this hotel in the mountains, surrounded by breathtaking views and located in beautiful gardens. The rooms were spacious and comfortable, and the staff was mostly attentive, although there were a couple of rude encounters. The dining options left a bit to be desired, especially considering the price. Overall, it was a great value for the scenic location and the thermal pools.
Rooms
10.0
The rooms were spectacular; huge, well-appointed, and featured heated floors everywhere except the bathroom. I loved the comfortable bed and the lovely bathroom with excellent products.
Service
7.0
For the most part, the service was great, as the staff went out of their way to help. However, I did encounter a couple of rude interactions which was a bit disappointing.
Location
10.0
The location is absolutely stunning, situated on a mountaintop in the Ecuadorian mountains and surrounded by thermal pools in a high Andes valley.
Dining
5.0
The dining experience was underwhelming, especially for the price. They could definitely improve the breakfast options with more fresh fruit and better-prepared items.
Facilities
9.0
The thermal pools were wonderful and very convenient, just a few steps away from the room, which added to the overall experience.
Dan
United States of America,
August
2024
8.8/10
I had a great stay at this hotel, enjoying spacious and clean rooms along with a beautiful location in the Andes. The staff was friendly and mostly attentive, and the outdoor hot water pools were a fantastic bonus. However, the dining experience was a bit underwhelming, and I felt the breakfast could have offered more variety. Overall, it’s a lovely spot for a getaway with excellent value for money.
Rooms
9.0
The rooms were spacious, clean, and comfortable, with a kitchenette that made it easy to prepare light meals.
Service
8.0
The staff was friendly and very quick to assist, especially when we needed transportation at checkout.
Location
10.0
The hotel is in a stunning mountain setting in the Andes, which was a large part of why I wanted to stay here.
Dining
6.0
The dining experience could improve; while the breakfast was decent, it felt a bit limited and could use more options.
Facilities
9.0
I loved the outdoor hot water pools right outside the door, which added a relaxing touch to our stay.
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